Backup & Recovery
Most growing businesses have something that looks like backup. A cloud sync running in the background, files saving to a shared drive, maybe a sense that Microsoft or Google must be handling it somewhere. What they often don't have is a backup they could actually restore from, quickly and completely, on the day it matters most.Read more
What you're actually up against
Phishing & Social Engineering
Employees can be tricked into revealing passwords or sensitive information.
Ransomware
Attackers can encrypt business data and demand payment to restore access.
Weak Passwords
Compromised or reused passwords can provide attackers with access to business systems.
Unpatched Systems
Outdated software can contain vulnerabilities that attackers exploit.
Data Breaches
Sensitive customer, employee and business information can be exposed or stolen.
A bundle of services you can pick and choose from
Most growing businesses have something that looks like backup. A cloud sync running in the background, files saving to a shared drive, maybe a sense that Microsoft or Google must be handling it somewhere. What they often don't have is a backup they could actually restore from, quickly and completely, on the day it matters most.
Business data backup and recovery is about closing that gap. Ransomware doesn't just lock your live systems; it hunts for connected backups and tries to take those too. A member of staff can delete the wrong folder and not mention it for a fortnight. A platform you rely on can go down or suspend your account with very little warning. The question isn't whether you back up. It's whether the copy you'd reach for in a crisis is clean, recent, and genuinely out of reach from whatever caused the problem in the first place.
- Cloud and endpoint backup stored in a separate, protected location, so an attacker already inside your network cannot reach or destroy the copy you need to recover
- Dedicated backup for the platforms most businesses wrongly assume protect their own data, including Microsoft 365 mailboxes, SharePoint, Teams, Google Workspace, and the identity systems controlling who can log in
- Bundled options that pair backup with email security or archiving, so the tools working to prevent an incident and the tools that help you recover from one are built to work together
Getting this right is less about buying the largest package and more about being honest about what a business would actually lose if recovery became urgent today. The services in this category are built around that question, for businesses that are growing and have more to protect than they sometimes realise.
Backup & Recovery questions
Microsoft's job is to keep the platform itself running, not to protect your data from accidental deletion, ransomware, or a staff member who removes something they shouldn't have. Microsoft does retain data for a period, but the windows are shorter than most businesses expect and they don't apply in every scenario. A dedicated Microsoft 365 backup service keeps independent copies of your mailboxes, SharePoint, Teams and OneDrive data on a schedule you control, with restore options that work regardless of what Microsoft's own retention tools happen to hold.
Most ransomware attacks don't stop at your live systems. They look for connected drives, network shares and cloud accounts and try to encrypt or delete those too. Ransomware-resistant backup keeps copies in a separate location with immutability built in, meaning the backup itself cannot be altered or wiped, even by someone with administrator access. When an attack hits, you restore from the clean, protected copy rather than negotiating with a ransom demand or rebuilding from nothing.
Backup is a copy of your data. Disaster recovery is the plan for how you get your business operational again when something serious goes wrong. You need both, but they are not the same thing. A reliable backup gives you the data to work with; a disaster recovery plan tells you how fast you can restore it, which systems come back online first, and who is responsible for each step while that happens. For most small businesses, solid backup is the essential foundation, because no recovery plan works without a good copy of the data to recover from.
It depends on how much data loss your business could absorb. If your team works with information that changes throughout the day, hourly or near-continuous backup is worth considering. If most of your files update weekly, daily backup may be sufficient. The key is knowing your recovery point objective, the furthest back in time you could realistically afford to go, and making sure your backup schedule actually matches it rather than just running on a default setting nobody has reviewed.
Both platforms carry the same underlying risk. Google Workspace, like Microsoft 365, is designed to keep the service available, not to act as your long-term data protection layer. Emails deleted by a staff member, files removed from shared drives, calendar and contact data lost during an account issue: none of these are reliably recoverable through the platform alone beyond a short window. Dedicated backup for Google Workspace gives you independent copies stored on your own schedule, with restore controls that don't depend on Google's retention policies.
The basics to confirm are where your backups are stored, whether they are encrypted both in transit and at rest, how quickly you can restore data when you need it, and whether the backup copies are protected from being overwritten or deleted. Beyond that, cover is only as useful as what it actually includes, so it is worth checking that the services protecting your email, your devices, your cloud storage and your user accounts are all accounted for, rather than assuming one tool covers everything.
Real people, not just a checklist
A lot of providers hand you a generic package and a login. We hand you a plan built around your business, and people who explain what's actually going on.
Hands-on support
A named specialist guides you through everything, no generic self-service portal.
Structured readiness review
We check your submission is ready before it goes for formal assessment, so you're not caught out by an easy-to-avoid mistake.
Fast turnaround
Certification in as little as 5 working days, security reviews and testing often start within days.
Nothing lapses silently
We track certificate expiry and follow-up scans ahead of time, so your protection never quietly goes stale.
One team, every service
Penetration testing, vulnerability testing, and ongoing monitoring handled in-house by our own team. Certification is coordinated end-to-end by us with an accredited certification body, so you get one point of contact, not several vendors to manage.
Certification pass guarantee
If you don't pass Cyber Essentials first time, we work with you at no extra cost until you do.
Hands-on support
A named specialist guides you through everything, no generic self-service portal.
Structured readiness review
We check your submission is ready before it goes for formal assessment, so you're not caught out by an easy-to-avoid mistake.
Fast turnaround
Certification in as little as 5 working days, security reviews and testing often start within days.
Nothing lapses silently
We track certificate expiry and follow-up scans ahead of time, so your protection never quietly goes stale.
One team, every service
Penetration testing, vulnerability testing, and ongoing monitoring handled in-house by our own team. Certification is coordinated end-to-end by us with an accredited certification body, so you get one point of contact, not several vendors to manage.
Certification pass guarantee
If you don't pass Cyber Essentials first time, we work with you at no extra cost until you do.
Get a clear answer on what your business actually needs.
Free, no-obligation 10-minute call, we'll tell you honestly, even if that means less work for us.
No sales pressure, no confusing quotes. Tell us about your business and your contracts, and we'll tell you exactly which certification and services make sense, and what it'll cost.
